Businesses are always dealing with a wide range of complex problems 

And balancing them against limited resources in manpower, time and budget

Most of these problems have top-line and bottom-line implications

So essentially, they need to be solved

How do you identify the biggest problem to solve immediately versus those that can be kicked down the road?

By focusing on these key moving parts:

  1. Define three key indicators that drive significant impact for consumers and the business
  2. Leverage data from user research and analytics to narrow down the list of problems
  3. Focus on the customer profile for which you can deliver the highest impact
  4. Prioritize the problems to be solved, not the solutions to be implemented
  5. Reassess priorities regularly and make adjustments to reflect new insights

This will enable you to minimize ambiguity and be more strategic with your game plan so that you can delight your customers by providing value while also hitting your KPIs

What other techniques have you used to identify the biggest problem to solve?

Share in the comments below and let’s chat

By setting up a governance structure which articulates the important criteria to assess the problems

 

What is a program increment planning session?